6/12/2023 0 Comments Adkar template workbookProcess Manager: Responsible for the process definition, development, documentation, implementation, execution and improvement.Process Owner: Accountable for the strategic direction and long term vision of the process.Process Sponsor: Thought leader and defines the IT Service Management vision and strategy and is accountable for the delivery of business value through IT Service Management.The key process roles that must be assigned for each process within the IT Process Governance framework are: This provides a “go-ahead” for implementation and the power to enforce the rules defined. Management agreement, this is what we are striving for – management approves and signs this document.Overview PowerPoint presentations is what most people will be exposed to but this document is the comprehensive source. Extract relevant information into PowerPoint presentation based on specific topic, the audience and level of maturity of your organization.If someone asks for the details you have it documented here. As a detailed reference guide that establishes the foundation and rules of your IT Process Governance establishment. ![]() Document the IT Process Governance framework in the IT Process Management and Governance Guide which is your detailed reference guide of IT Process Management and IT Process Governance.
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